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Terms & conditions

Last modified: August 2019

Company MANDO TRADE LTD. as an owner of this web site specifies these Legal Information in accordance with the Croatian Companies Act.

 
1. Vendor info

MANDO TRADE LTD.

Address:

Otona Kučere 60
10 000 Zagreb
(City Zagreb)
Croatia

The Company entered into the Court Registry in Zagreb, under registry insert no. OU-553/2018

Director: Maja Nikolić

VAT: 49801694902
IBAN: HR2724020061100885328

SWIFT/BIC: ESBCHR22
Erste&Steiermärkische Bank d.d.

Email: info@fashionqueens.eu
Website: www.fashionqueens.eu

Working hours:

Monday – Friday: 08:00 – 16:00
Saturday: 09:00 – 15:00

Making a purchase agreement through the www.fashionqueens.eu website is regulated in accordance to legal provisions, particularly taking into account the principles and provisions of European Union directives. Contracting through the www.fashionqueens.eu website is considered to be a distance contract.

The means of distance communication are all means that can be used for distance contracting without the concurrent physical presence of the seller and the buyer, such as the Internet and e-mail.

The agreement is concluded in the moment when the seller accepts the buyer’s bid, and all the content published at the www.fashionqueens.eu website represents an invitation to bid. The seller can terminate the purchase agreement if the buyer does not pay the purchase price amount, and the seller is not obliged to deliver the product until the moment of the receipt of the purchase price amount, except in cases when the buyer chooses to use cash-on-delivery method. If the buyer, for any reason, does not take over the shipment and it therefore returns to the seller, the seller will not repeat the delivery.

The constituent part of the General Terms and Conditions are also the General Personal Data Protection Conditions. If the user fails to comply with the General Terms of Business and Data Protection Information, they must leave and not use the websitewww.fashionqueens.eu.

When the user engages in certain activities on the websitewww.fashionqueens.eu, such as opening an account, using the web shop, filling out surveys, commenting, publishing content, participating in competitions and other forms of prize draws or answering a job ad, MANDO TRADE LTD. can ask the users to give certain additional personal data. In that case, before additional personal data is given, the user is advised to study the Data Protection Information.

The content of the www.fashionqueens.eu website is available in Croatian and in English. The official language for the conclusion of agreement is Croatian language.

 
2. Main features of products

The buyer is introduced to main product features at the www.fashionqueens.eu website.

MANDO TRADE LTD. reserves the right to modify the information at the website, including the product prices and special offers, without prior notice. Next to the product image, a description of the important product features is available, as well as the product’s price with VAT included. Prices, payment conditions and special offers are valid only at the time of order and/or payment.

 
3. Terms of sale
 
3.1. Purchases

If you wish to purchase any product, you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that:

‒ you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase;
‒ and that the information you supply to us is true, correct and complete.

By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.

 
3.2. Purchases procedure

The purchase is performed on the MANDO TRADE LTD. website, www.fashionqueens.eu, by filling the designated form. When filling the form, the buyer is obliged to fill in all the required data. The purchase can be made only with the buyer’s confirmation that they have read and understood the General Terms and Conditions, and that they are aware that this constitutes an order with obligation to pay.

The purchase is possible 24 hours a day, 7 days a week. MANDO TRADE LTD. is not responsible for any costs incurred by the use of computer equipment and telecommunication services necessary to access the service. The buyer will be informed via e-mail about order confirmation (the receipt of the electronic message that includes the buyer’s bid) and about the package shipment.

In case that MANDO TRADE LTD. is, for whatever the reason, not able to deliver some of the products ordered, the buyer will be contacted via telephone or e-mail by an MANDO TRADE LTD. employee with the purpose of making arrangements about delivery of a replacement product, or optionally about product order cancellation.

The purchase of products and/or services on behalf of and for the benefit of a minor or a person deprived of their business capacity (completely or partially) can be performed only by their legal representatives.

The purchase is performed by ordering available products that are chosen by the buyer, based on the product’s photograph and basic information. The photographs are illustrative and do not always and in all details have to match the available products. The purchase is performed through several simple steps in the comfort of a buyer’s home, from anywhere in the world.

Product search is possible by different criteria. After entering a term in “Search” box, products related to the search term will appear. The buyer can choose a product of their interest, and read available product description, in order to make an independent decision whether the product suits their needs. The buyer chooses the products from the MANDO TRADE LTD. products catalogue, which is arranged by product categories.

The ordering of products is conducted electronically. By clicking on “Add to Cart”, the selected product is added to the shopping cart. The product is neither reserved, ordered nor purchased by adding it to the bag alone. The buyer can continue to add products by clicking on “Checkout”, or review the bag content by clicking on “View Cart”, or finish the product selection process by clicking on “Checkout”. When the product selection process is concluded by clicking on the “Checkout” button, the buyer will be redirected to a page where they can select payment method, delivery method, where a code can be entered if the customer has a coupon or gift card, where additional notes optionally can be added. The purchase cannot continue without checking the “I have read and agree to the website terms and conditions ” checkbox, where by checking it the buyer confirms that they have read and understood the Terms, and that they agree with them. By clicking on “Update Cart” the buyer can change the content of their shopping cart. If the buyer agrees with the purchase of products included in the cart, they can click on the “Payment” icon. When the buyer clicks on the “Place order” icon and finalizes the order, the seller will send these General order receipt, and the order number which confirms that the purchase order has been received and is being processed.

The seller will also e-mail to the buyer, to their e-mail address, the confirmation of contracted purchase agreement, together with the confirmation that the package was sent.

If the buyer does not receive the products ordered and paid for within 20 working days (Saturdays, Sundays, and bank holidays excluded) after the date of payment, or 20 working days (Saturdays, Sundays, and bank holidays excluded) after the contracting of the purchase agreement with cash-on-delivery payment method, they must inform MANDO TRADE LTD. about this by writing to the e-mail address info@fashionqueens.eu.

If the buyer did not receive the purchase confirmation via e-mail in 72 hours, or was not able to access the service in the way described in the e-mail, they must inform the seller about this by writing to the email address info@fashionqueens.eu or by calling +385 97 759 1533 on working days from 8 a.m. – 4 p.m.

In case that MANDO TRADE LTD.., for whatever the reason, is not able to deliver some of the products ordered, the buyer will be contacted via phone or e-mail by an employee of MANDO TRADE LTD., with the purpose of reaching an agreement about the delivery of a replacement product or, optionally, about the product order cancellation.

In case of problems or confusion during the ordering process, the buyer can contact MANDO TRADE LTD.. by writing to info@fashionqueens.eu or by calling +385 1 4855 324, on working days from 8 a.m. – 4 p.m.

  
3.3. Payment methods

Payments in the last step of the order process are made through the WSPay billing system The buyer is obliged to pay the product ordered by one of the following methods:

‒ Credit or debit card – direct Internet payment, by using the card payment service: Visa Electron, American Express, MasterCard, Maestro, Visa and Diners.

Visa

Residents of the Republic of Croatia can, besides credit or debit card payments, use one of the additional payment methods:

‒ Cash-on-delivery (on receipt) – the customer can pay in cash to the deliverer at the moment of delivery to their address. Payment can be made in cash exclusively, i.e. it is not possible to pay at point of delivery with a credit card.

‒ Bank Transfer – the information necessary to perform the payment will be e-mailed to the buyer, including the account number to which the buyer must pay the order amount. The buyer can perform the payment by using Internet banking, or by paying in bank branch office, post office, or FINA, etc. After the payment is received, the products ordered will be mailed to the buyer, to the address specified in the order.

Payment slip

1) Before the payment you have to make an order via website.
2) Fill out a receipt (a receipt can be obtained at any post office, bank, Fine)
3) Changes: name and surname and place the amount of your package.
4) Do not changed: The recipient, Model, Account number.
5) Description of payment: Enter your order number .
6) Pay the money order in the post office, bank, Fina or Internet banking.
7) Take pictures or scan your copy of payment you paid.
8) Figure paid money order send as attachment / attachment to our email.
9) We inform you by email about your details of the Products you have ordered and . tracking number to track your parcel.

MANDO TRADE LTD.

Address:

Otona Kučere 60
10 000 Zagreb
(City Zagreb)
Croatia

VAT: 49801694902
IBAN: HR2724020061100885328

SWIFT/BIC: ESBCHR22
Erste&Steiermärkische Bank d.d.

 
4. Currency conversion statement

All payments will be effected in Croatian currency.

The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Croatian kuna according to the current exchange rate of the Croatian National bank. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site.

 
5. WSPay Usage Statement

MANDO TRADE LTD. through the www.fashionqueens.eu website uses WSPay for online payments.

WSPay is a secure system for online payments, real time credit and debit card payments, and other payment methods. WSPay ensures the buyer and the merchant with the secure card data entry and transfer, which is also confirmed by PCI DSS certificate. WSPay uses 256-bit SSL encryption and TLS 1.2 cryptographic protocol as the highest protection standards for data entry and transfer.

 
6. Product delivery

The delivery is made through CROATIAN POST INC. , 10000 Zagreb (Grad Zagreb), Jurišićeva 13.
The purchase agreement is concluded at the moment of acceptance of the buyer’s bid, and the product will be delivered to the delivery service within 3 working days (Saturdays, Sundays, and bank holidays excluded) after the receipt of payment of the order price amount, except in case of cash-on-delivery payment method.

If the buyer chooses the cash-on-delivery payment method, the purchase agreement is concluded with the moment of bid acceptance, and the product will be delivered to the delivery service within 3 working days (Saturdays, Sundays, and bank holidays excluded) after the conclusion of the purchase agreement.

To the buyer who is a resident of the territory of the Republic of Croatia, the product will be delivered within 8 working days (Saturdays, Sundays, and bank holidays excluded) from the moment of delivery to the delivery service; to the buyer who is a resident of the European Union the delivery will be completed within 15 working days (Saturdays, Sundays, and bank holidays excluded); to the customer who is a resident of the United States of America delivery will be completed within 15 working days (Saturdays, Sundays, and bank holidays excluded); and to the buyer who is a resident of the Republic of Serbia or Republic of Bosnia and Herzegovina within 15 working days (Saturdays, Sundays, and bank holidays excluded).

If the payment is made using the bank transfer method (wire transfer or internet banking), the buyer must use the payment information provided by the seller in an e-mail.

The contracted purchase price includes all taxes and duties, and is expressed in Croatian kuna. Along with the price in Croatian kuna, the price is also stated in euros, Bosnian-Herzegovinian convertible marks and Serbian dinars, and the customer pays for the currency conversion costs.

 
6.1. Delivery costs

The delivery costs are paid in full by the buyer, except when otherwise indicated at the www.fashionqueens.eu website.

MANDO TRADE LTD. delivers in the Republic of Croatia, United States of America, European Union, the Republic of Serbia, and the Republic of Bosnia and Herzegovina.

It is the obligation of the buyers to accept the package and check the package content in front of the deliverer, in order to avoid subsequent claims about items damaged during the shipping.

In case that MANDO TRADE LTD. is unable to deliver the product ordered, it will inform the buyer about the circumstances. The buyer can cancel the order or wait until the product becomes available again. If MANDO TRADE LTD. is not able to deliver the product within the agreed term of delivery, it will inform the customer about this, and the customer shall allow a reasonable additional term for meeting the requirements of the purchase agreement.

 
7. Return & Exchange Policy
 
7.1. The unilateral agreement termination

The customer has the right to withdraw from the present contract within 14 calendar days without any need to give reasons.The withdrawal period expires 14 calendar days from the date of purchase. The right of withdrawal does not apply to underwear whose safety seal has been broken after dispatch.To exercise the right to withdraw, you must notify us of your decision to withdraw from the contract through an unequivocal declaration (for example, a letter or e-mail message).

‒ The unilateral agreement termination

The unilateral agreement termination form can also be downloaded here and sent online.

The acknowledgement of receipt of the unilateral agreement termination statement by the Seller will be sent to the consumer immediately by e-mail.

To refund orders paid cash on delivery the customer must provide MANDO TRADE LTD. with its bank details so that the corresponding amount can be refunded.

The account number must belong to a bank in the country in which the order was delivered.

‒ Online dispute resolution
By special regulation of the European Union, as of 15th February 2016 throughout the EU, online purchase disputes will be possible through the ODR platform that is accessible here.

This means that if you encounter a problem during an online purchase within the EU (defective product, inability to substitute products, etc.), you can submit your objection in a quicker and simpler way at the top link.

The platform can be used by consumers and merchants, and the complaint can be submitted to any of the 23 official EU languages.

 
7.2. Postal exchanges and/or returns

If customers are not satisfied with the item they have received, MANDO TRADE LTD. will allow them to exchange the item for another size within a thirty (14) day period, counting from the date of reception, provided that the item has not been used or damaged. Consequently, MANDO TRADE LTD. cannot accept exchanges or returns of used or damaged items (except in the case of flaws).

It is not possible to change one model for another: it is only possible to exchange it for a different size. To exchange one item for another, you must follow the refund procedure and make a new purchase.

All returns of purchased items must be carefully packaged and include a duly completed delivery note or returns form.If you do not have said delivery note when making the exchange or return, you can download the returns form here.

Postal exchanges and/or returns

Exchanging a garment for another size or returning a garment is also possible by post. In such cases, MANDO TRADE LTD. recommends sending the return by registered mail with acknowledgement of receipt.

The postage expenses of items being exchanged or returned shall be borne by the customer and under no circumstances will MANDO TRADE LTD. accept returns sent carriage due.

Postal return

‒ Prepare your parcel enclosing the delivery note
Pack the items securely, in the original packaging if possible, and enclose the delivery note. You must state on this document whether you want to change the size or a refund and the corresponding articles. If you cannot find it, go to My Orders in the My Account section, select your order and print out the ‘Returns Form’. If you still have not registered, go to the Orders section and enter your e-mail address and order number.
‒ Attach the returns label in a visible area on the parcel
On the delivery note you will see a label with the return address, which you should attach to your parcel.
‒ Send the item
To do so, go to the post office and send your parcel by registered mail with acknowledgement of receipt.Bear in mind that in the case of postal returns, MANDO TRADE LTD. will not accept carriage due or payment on delivery and will not pay the delivery or return charges. The change of size or refund will be processed 3 to 12 working days after we receive your parcel at our warehouse.

 
7.3. Consequences of withdrawal

In the case of withdrawal, we will refund the customer all the payments received after purchase, including the delivery expenses (with the exception of additional expenses arising from a decision by the customer to choose a delivery mode other than the least expensive ordinary delivery we offer) without undue delay and in all cases within 14 days of the date on which we are notified of the decision to withdraw from the present contract. We will process said refund using the same payment method used by the customer in the initial transaction, unless the customer has expressly stated otherwise. Under no circumstances will the customer incur any expense as a consequence of the refund.

We may withhold the refund until the goods have been received, or until the customer has presented evidence of their return, whichever condition occurs first.

The customer must return or deliver the goods directly without any undue delay and within 14 days of the date on which we are notified of the decision to withdraw from the contract. The deadline will be deemed complied with if the goods are returned before expiry of said deadline.

In order to proceed with the return of goods, customers can use the postal return service which MANDO TRADE LTD. places at their disposal, for which the customer will have to pay an additional sum.

For more information on the return conditions, please consult the Exchanges and returns section.

 
7.4. Refunds

Once the items are received, MANDO TRADE LTD. will ensure they are in good condition and will dispatch the requested size in the case of an exchange or refund the purchase amount via the same payment method used in the purchase in the case of refunds.

The refund period may vary between 3 and 12 working days from reception of the return at the MANDO TRADE LTD. warehouses.

Once the condition of the returned items has been inspected, the customer will be notified by e-mail.The returned items will always be refunded via the same payment method used to purchase them.

In cases where MANDO TRADE LTD. has erroneously sent an item different to the one ordered or the quality of the item sent is not acceptable, MANDO TRADE LTD., once it has checked the error or defect, will refund the price of the returned item and the postage expenses.

Whenever an erroneous or defective item is returned by ordinary post, MANDO TRADE LTD. will refund the corresponding postage expenses provided the customer encloses a receipt of the return expenses in the parcel.

Please note that the postage expenses will be reimbursed after the items are reimbursed.To refund orders paid cash on delivery the customer must provide MANDO TRADE LTD. with its bank details so that the corresponding amount can be refunded. The account number must belong to a bank in the country in which the order was delivered.

 
7.5. Complaints

MANDO TRADE LTD. is responsible for material deficiencies of products up to the moment of transfer of risks to the buyer, regardless of whether the material deficiency was known to theMANDO TRADE LTD. or not. Also, theMANDO TRADE LTD. is responsible for those material deficiencies that arose after the risk has been transferred to the buyer if they were a consequence of pre-existing causes. It is assumed that the deficiency that arose within 6 months after the risks were transferred to the buyer existed at the time of risk transfer, except in cases when theMANDO TRADE LTD. is able to prove otherwise, or the contrary is a consequence of the nature of the item or the nature of the deficiency.

The deficiency exists:

‒ if the item does not have features required for its regular use or operation,
‒ if the item does not have features and qualities that are explicitly or implicitly contracted, or stipulated,
‒ if the item does not have features necessary for a specific use that the buyer purchased it for, and this fact was known to the MANDO TRADE LTD. or it had to be known to the MANDO TRADE LTD.,

‒ if the MANDO TRADE LTD. delivered an item that is not equal to a sample or a model, except in cases when sample or a model were presented for informative purposes only,
‒ if the item does not poses features that otherwise exist with other items of the same kind, and those are the features that the buyer could reasonably expect to be present, in accordance with the nature of the item, especially taking into accounts all public statements given by the MANDO TRADE LTD., the manufacturer and their representatives about the item features (advertising, item labeling, etc.).

The consumer must inform the MANDO TRADE LTD. about the presence of any visible deficiencies within the period of two months after they discover such a deficiency, and within two years after the risk transfer to the customer at the latest.

When, upon the receipt of an item by the buyer, it turns out that the item has a deficiency that could not be discovered by usual inspection at the time of delivery, the buyer must, under threat of loss of their rights, inform the MANDO TRADE LTD. about such a deficiency within two months, counting from the date when the deficiency was discovered.

The MANDO TRADE LTD. is not responsible for deficiencies that arise more than two years after the item delivery. The rights of the buyer who informed the MANDO TRADE LTD. in a timely manner about the existence of such deficiencies expire after two years, starting from the date when such information was sent to the MANDO TRADE LTD., except in cases when the buyer was prevented from exercising their right because of the seller’s fraud.

When the existence of a material deficiency is established, the MANDO TRADE LTD. might have one of the following obligations, all in accordance with the Civil Obligations Act (Zakon o obveznim odnosima):

‒ removal of the deficiency,
‒ deliverance of another product without the deficiency,
‒ price discount,
‒ agreement termination.

Rights arising out of any material deficiency of an item are regulated by the Civil Obligations Act (Zakon o obveznim odnosima).

The consumer can send complaints, according to the provisions of Zakon o obveznim odnosima, by mail to MANDO TRADE LTD., Otona Kučere 60, 10 000 Zagreb, by e-mail to info@fashionqueens.eu, or personally at the premises of the Seller at the address MANDO TRADE LTD., Otona Kučere 60, 10 000 Zagreb.

By law, MANDO TRADE LTD. must reply to any customer complaint in written form within 15 days latest after the reception of the complaint.

In case of dispute, MANDO TRADE LTD. and the consumer will resolve the conflict peacefully, and if this is not possible, the Općinski građanski sud in Zagreb is the competent court, with the application of Croatian law. The dispute resolution is also possible at The Court of Honor of Croatian Chamber of Economy, or other meditation centers.

Consumer disputes can also be solves thorough ODR platform of the European Commission.

If a consumer does not agree to any stipulations of the pre-contractual information, or of the General Terms and Conditions, they are kindly asked not to use www.fashionqueens.eu website and not to conclude any sales agreement.

 
8. Personal and card data protection

Confidentiality of your information is protected and secured by using WSpay™ payment gateway. Pages for web payment are secured by using Secure Socket Layer (SSL) protocol with 128- bit data encryption. SSL encryption is a data coding procedure for prevention of unauthorized access during data transfer.

This enables a secure data transfer of your information and prevents unauthorized data access during communication between user and WSpay™ payment gateway service and vice versa.

WSpay™ payment gateway service and financial institutions (credit card houses) exchange data which is also protected from unauthorized access.

Credit card numbers are not stored and are not available to unauthorized personnel.

 
9. User Privacy Notice

MANDO TRADE LTD. through the www.fashionqueens.eu website takes data protection and privacy very seriously. We collect only relevant and necessary data to accomplish the specified purpose and to meet our obligations. Our buyers are informed about the way the collected data is used, moreover, they can control and determine how their personal data is used. Buyers can also decide whether they want their name removed from the list used for marketing campaigns.

All user personal data is kept strictly confidential. It is available only to employees who require such data to perform their work tasks. All employees of MANDO TRADE LTD. and business partners are obliged to demonstrate that their activities are compliant with the Data Protection Principles.

 
10. About the Protection of Personal Data Transfer

Data protection pursuant to the General Data Protection Regulation of the European Parliament and the Council no. 2016/679- Regulation and implementation of the GDPR

WSPay, being the processor of authorization and payment made by credit cards, uses personal data as the processor pursuant to the General Data Protection Regulation of the European Parliament and the Council no. 2016/679, and compliant with PCI DSS Level 1 Regulations for data transfers.

WSPay uses 256-bit SSL encryption and TLS 1.2 cryptographic protocol as the highest protection standards for data entry and transfer.

Personal data used for the purposes of authorization and payment are deemed to be confidential data.

The following customer’s personal data are necessary to fulfil the Agreement (authorization and payment):

‒ Name and Surname
‒ E-mail
‒ Telephone number
‒ Address
‒ City
‒ Post Code
‒ Country
‒ Type of credit card
‒ Credit card number
‒ Expiry date (credit card)
‒ CVV number for credit card

WSPay does not process or use these personal data except for the purpose of fulfilling the Agreement, the authorization and the payment.

WSPay ensures to meet the requirements determined by applicable personal data protection regulations, for the processors of personal data, especially taking all necessary technical, organizational or security measures confirmed by PCI DSS Level 1 certificate.

 
11. Availability, Errors and Inaccuracies

We are constantly updating our offerings of products and services on our website. The products or services available on our website may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the web site and in our advertising on other web sites.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

 
12. Contests, Sweepstakes and Promotions

When you sign up for out newsletter using the form we provided on our web site, you are allowing us to process your personal information based on the express consent you provide by your use of the mentioned signup form. We will use our newsletter to inform subscribed users about our promotions, offers and news. We will not use the information you provided in any other way, which includes sharing your information with other parties or sending you spam.

An unsubscribe link should be included in every newsletter and marketing email we send you so that you can easily stop receiving our emails.

 
13. Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our website.

You are responsible for safeguarding the password that you use to access the website and for any activities or actions under your password, whether your password is with our website or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trade mark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

 
14. Intellectual Property

The web site and its original content, features and functionality are and will remain the exclusive property of MANDO TRADE LTD. and its licensors. The  web site is protected by copyright, trademark, and other laws of both the Croatia and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of MANDO TRADE J.D.O.O.

 
15. Links To Other Web Sites

Our website may contain links to third-party web sites or services that are not owned or controlled by MANDO TRADE LTD.

MANDO TRADE LTD. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that MANDO TRADE LTD. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

 
16. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the  web site will immediately cease. If you wish to terminate your account, you may simply discontinue using the web site.

 
17. Limitation Of Liability

In no event shall MANDO TRADE LTD. , nor its partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the web site; any conduct or content of any third party on the web site; any content obtained from the web site; and unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

 
18. Children’s Privacy

Our website does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

 
19. Governing Law

These Terms shall be governed and construed in accordance with the laws of Croatia, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our website, and supersede and replace any prior agreements we might have between us regarding the web site.

 
20. Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our website after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the web site.

 
21. Contact Us

If you have any questions about these Terms, please contact us.