Last modified: Novembre 2022

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website and the choices you have associated with that data.

Roel Real Estate d.o.o. (hereinafter: Fashion Queens) through the www.fashionqueens.eu website takes data protection and privacy very seriously. We collect only relevant and necessary data to accomplish the specified purpose and to meet our obligations. Our buyers are informed about the way the collected data is used, moreover, they can control and determine how their personal data is used. Buyers can also decide whether they want their name removed from the list used for marketing campaigns.

All user personal data is kept strictly confidential. It is available only to employees who require such data to perform their work tasks. All employees of Roel Real Estate d.o.o.. and business partners are obliged to demonstrate that their activities are compliant with the Data Protection Principles.

Fashion Queens collects several different types of personal data for various purposes. Personal Data may include, but is not limited to:
‒ Email address
‒ First name and last name
‒ Phone number
‒ Address, State, Province, ZIP/Postal code, City

Usage Data is data collected automatically either generated by the use of the website or from the website infrastructure itself (for example, the duration of a page visit).

We may also collect information that your browser sends whenever you visit our website or when you access the website by or through a mobile device.

This usage data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the website by or through a mobile device, this usage data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

We use cookies and similar tracking technologies to track the activity on our website and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our website.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Examples of Cookies we use:

‒ Session Cookies. We use Session Cookies to operate our website.
‒ Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
‒ Security Cookies. We use Security Cookies for security purposes.

Fashion Queens uses the collected data for various purposes:

‒ To provide and maintain the website.
‒ To notify you about changes to our website
‒ To allow you to participate in interactive features of our website when you choose to do so
‒ To provide customer care and support
‒ To provide analysis or valuable information so that we can improve the website
‒ To monitor the usage of the website
‒ To detect, prevent and address technical issues
‒ Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Croatia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Croatia and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Fashion Queens will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Fashion Queens may disclose your Personal Data in the good faith belief that such action is necessary to:

‒ To comply with a legal obligation
‒ To protect and defend the rights or property of Fashion Queens
‒ To prevent or investigate possible wrongdoing in connection with the our website
‒ To protect the personal safety of users of the website or the public
‒ To protect against legal liability
‒ Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

We may employ third party companies and individuals to facilitate our website, to provide the service providers on our behalf, to perform service-related services or to assist us in analyzing how our website is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Our website may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Our website does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Statement on the use of myPOS

Fashion Queens – www.fashionqueens.eu use myPOS for online payments. myPOS is a secure system for online payment, real-time payment, credit and debit cards and other payment methods. MyPos provides the customer and merchant with secure registration and transfer of entered card data, which is confirmed by the PCI DSS certificate that myPOS has.

You can read more information about security conditions at: https://www.mypos.eu/en/mypos-serious-about-your-security

Data protection pursuant to the General Data Protection Regulation of the European Parliament and the Council no. 2016/679- Regulation and implementation of the GDPR

myPOS, being the processor of authorization and payment made by credit cards, uses personal data as the processor pursuant to the General Data Protection Regulation of the European Parliament and the Council no. 2016/679, and compliant with PCI DSS Level 1 Regulations for data transfers.

Personal data used for the purposes of authorization and payment are deemed to be confidential data.

The following customer’s personal data are necessary to fulfil the Agreement (authorization and payment):

‒ Name and Surname
‒ E-mail
‒ Telephone number
‒ Address
‒ City
‒ Post Code
‒ Country
‒ Type of credit card
‒ Credit card number
‒ Expiry date (credit card)
‒ CVV number for credit card

myPOS does not process or use these personal data except for the purpose of fulfilling the Agreement, the authorization and the payment.

myPOS ensures to meet the requirements determined by applicable personal data protection regulations, for the processors of personal data, especially taking all necessary technical, organizational or security measures confirmed by PCI DSS Level 1 certificate.

Secure Internet Payments

myPOS is fully compliant with the European Banking Authority’s Guidelines on the security of Internet payments. myPOS is authorized and regulated by the FCA as an electronic money institution, the Payment Service Regulation of 2017 and the Electronic Money Regulations of 2011.

Data Protection

myPOS is duly registered as a personal data administrator with the Commission for Personal Data Protection under number 0050022 and all customer data is collected, transferred and maintained in accordance with the principles incorporated within the EC Directive 95/46 on the protection of personal data and with the Data Protection Act, 2002 of the Laws of Bulgaria (and any amendment thereof).

Secure infrastructure

The personal data regarding the merchant that is provided by the merchant as well as by third parties such as state and international authorities, which have competence in the prevention of fraud, is preserved in electronic form on servers, collocated in TIER 4 data centres located in Class A jurisdictions in Europe with the highest level of communication coverage, security and control of access.

myPOS advanced systems offer real-time monitoring and protection from suspicious traffic and behaviour. А dedicated team of information security specialists is closely working with the engineering teams to ensure that myPOS applications, dataflow and infrastructure remain secure at all levels.

Licenses and Certifications

myPOS is PCI DSS certified and goes through an annual audit to maintain this status. The PCI Data Security Standard (DSS) is created by Visa, MasterCard and other well-respected debit/credit card providers. It is entirely based on their years-long experience in dealing with countless security threats while securing their customers’ data.

You can read more information about myPOS Payment Gateway at: https://www.mypos.eu/en/mypos-serious-about-your-security

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us.